Real humans, real answers
Talk to us
No ticket numbers, no chatbots. One email address, read by the SleepEase team, answered within 24 hours on business days.
support@sleepease.orgTap to open your email app, or copy the address into any inbox.
What can we help with?
Your order
Shipping status, address change, or anything about a recent purchase. Include your order number and we'll sort it fast.
Subject: Order #…
Using SleepEase Pro
Placement, intensity settings, patches, beards, results timeline. Tell us what you're experiencing and since when.
Subject: Product question
100-night guarantee
Not seeing results? Email us within your 100 nights and we refund you in full. No return shipment, no questions asked.
Subject: Guarantee
In a hurry? Quick answers
Every SleepEase Pro comes with lifetime VIP support. Whether you bought last week or last year, the same inbox answers you, usually within a business day, always by a person who knows the product.
- Answers within 24 hours, business days
- Refunds handled by email, no return shipment
- Real product guidance, not scripts
Postal details are on the contact information page.